Information covered by this Statement
This Privacy Statement applies to the use and processing of Personal Information collected and used by certain members of the SAMS Real Estate. For information concerning the collection, use or processing of Personal Information by any other entities within the SAMS Real Estate or any of our affiliates, business partners or please contact the relevant office directly. The phrases “SAMS”, “us” or “we” shall, when used herein, mean those members of SAMS Real Estate on behalf of and in respect of whom this Statement is made. By using the SAMS Real Estate websites or otherwise providing your Personal Information to SAMS, you agree to the collection, use and sharing of your information in accordance with this Privacy Statement. Please read this Privacy Statement carefully and contact us if you have any questions. Personal Information is information, or any combination of separate pieces of information, that could be used to identify you.
Information SAMS collect
We may collect information about you from a variety of sources. This includes information we collect directly from you, information we collect when you visit our sites, view our online content or other services; and information we collect about you from other sources. Information we collect directly from you. We collect information directly from you when you choose to participate in our offers and programs, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
- Name
- Email address
- Postal address
- Telephone and/or fax number
- Date of birth
- Demographic information
- Payment information such as a credit card and bank account details
- Future communication preferences
- Telephone number and recordings when you call our customer service line
Information we collect when you visit our sites, view our online ads or promotions, or other services
We use cookies and other technologies to collect information when you visit our sites, view our online advertisements or promotions, or use our mobile applications or other services. The following are examples of information we may collect with these technologies:
- Information about your device browser and operating system
- IP address
- Web pages you view
- Links you click
- SAMS emails you open
How SAMS uses this information
We use the information we collect to provide you products, offers and services, to deliver to you advertisements, offers or other content tailored to your interests, and to conduct other SAMS business operations. The following are examples of how we may use the information we collect:
- Answer your questions or respond to your requests
- Develop new products and services
- Enrol you in contests, programs, or offers that you request
- Process payment for purchases or other services
- Protect against or identify possible fraudulent transactions
- Send you email and/or postal messages with information about SAMS and other content we think may be of interest to you
- Telephone you about SAMS and other content we think may be of interest to you
- Develop and provide Marketing tailored to your interests, including interest-based marketing
- Personalise your experience on our websites by presenting products and information tailored to you
- Allow you to participate in social sharing on our websites
- Analyse the use of, and develop, our products, services and marketing. Enforce our terms and conditions and otherwise manage our business
SAMS will only process your information in pursuance of our legitimate interest if we receive any requests related to, a product or service, a call-back, or specific marketing materials; we will use your Personal Information to fulfil your request. We will seek consent from you if we need to process your data for solely identified purposes. To ensure meaningful consent is obtained from you, SAMS will provide you with reasonable notice ensuring that your consent is provided on an informed basis.
Information sharing
The success of our business depends on your trust, and we do not sell your Personal Information to marketers outside of SAMS. We share your Personal Information within SAMS and as described in this Statement. We do not share Personal Information with marketers outside of SAMS unless you consent to such sharing, or as described within this Statement.
Co-promotions with carefully selected business partners
We from time to time may collect personal and other information for a co-promotion or joint program with a business partner and share your information with that business partner. For these programs we will make clear at the point of collection that the information will be shared with SAMS and the participating business partner and ask for your consent as required by applicable laws.
Personal Information Retention Period
We will retain Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
Your communication options
We give you choices about how we communicate with you.
Email Communications
You can stop receiving promotional email messages from SAMS by following the opt-out instructions provided in any such message you receive.
Telephone Marketing
We only send you promotional mobile text messages if you explicitly ask to receive these. You can stop receiving promotional text messages by following the instructions to opt out provided within that text messaging program.
You and your information
To the extent provided for by applicable law, you have certain rights in respect of the management of the personal data we hold about you.
Cookies
A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember who you are to log you in and your preferences, to provide you advertisements, offers or other content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s). Please note, however, that without cookies you may not be able to use all of the features of our Sites or other websites and online services.
Interest-based marketing
You may receive interest-based marketing, offers or other content as you interact with websites. Interest-based Marketing is online Marketing from SAMS and/or from our carefully selected business partners that is tailored to your interests and sent to your device using a cookie or other identifier assigned to your device. These cookies or other identifiers are placed in general interest categories that we infer from information such as:
- The web pages you view and links you click on SAMS websites and other websites you visit.
- The SAMS brand emails you view and links you click in the email.
- Demographic data.
- Offline and online purchase data.
We have designed our interest-based marketing systems to deliver such ads to you based only on data that does not personally identify you.
We respect your privacy.
You can limit your receipt of interest-based marketing on SAMS websites by different means.
Links to Third Party Sites and Social Media
SAMS sites may include links to third-party sites. SAMS does not control these third-party sites, and we encourage you to read the Privacy Statement of every site you visit.
Social Networks and Third-Party Plug-ins
Our websites may include plugins from social networks or other third parties. An example of a plugin is the Facebook “Like” button. Where legally permitted, these plugins may communicate with and send information to the party that provided the plugin, even if you do not click on the plugin. This information may include your IP address, information about your browser and device, and the address of the web page you are visiting on our site. Loading, using or clicking the plugins may also place, read and transmit cookies. These cookies may contain a unique identifier the social network or third-party assigns to you. The loading, functionality and your use of the plugins are governed by the Privacy Statement and terms of the party that provided the plugin.
Information Security
SAMS is committed to keeping Personal Information secure. We limit access to Personal Information to those who have a business need. We keep Personal Information only for so long as deemed reasonably necessary.
Updates to our Privacy Statement
We will post changes to this Privacy Statement and indicate the effective date when this Privacy Statement is updated. If we make any material changes to this Privacy Statement, we may notify you by e-mail, and by posting notice of the changes on this site.
